Employment Program Coordinator, Training Programs

(Full-time, Contract until March 31, 2026)

CCS is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or immigration status.

We are searching for a part-time Coordinator, Training Programs who will be responsible for the coordination of the Toronto ELT and Employment-Related Training Programs, and helping to develop and manage a new LMS for our online curriculum content.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

Why join us?

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What do we offer?

We offer competitive compensation, paid sick time, learning and development opportunities, employee recognition programs, and a great workplace culture!

What you will be doing:

• Coordinate the day-to-day operations of the assigned ELT and Employment-Related Training Programs, including client recruitment, service delivery, and partner relations.
• Coordinate and oversee the program outreach plan to clients, community partners, and employers.
• Coordinate work processes and project timelines for programs at various stages of development, ensuring compliance with funding agreements.
• Measure, monitor, and evaluate program activities and outcomes according to the program plan, ensuring all deliverables are met.
• Develop and maintain relationships with employer networks and service providers.
• Guide and support the development of a Learner Management System (LMS) to effectively centralize online training materials for ELT and Employment-Related Training Programs and ensure their accessibility and ease of use for instructors and learners
• Update and maintain the LMS and materials
• Respond to and resolve learner inquiries or issues escalated through the LMS
• Support individual learners by providing clear options, next steps, troubleshooting, and appropriate resolutions.
• Assist in the ongoing evaluation of LMS data sources for accuracy, relevance, and appropriateness.
• Serve as a subject matter expert in LMS and online learning, advising learners and development partners, and making recommendations to resolve course-related issues.
• Identify and implement continuous improvement opportunities within the learning management system.
• Track results and create recap reports for partners as required by agreements.
• Prepare and submit accurate, timely statistical, financial, and progress reports to the Employment Manager.

What are we looking for?

• Post-Secondary Diploma/Degree in a related field i.e., Adult education, Instructional Design, Project Management, Business Administration or equivalent experience and education in a related field
• Minimum 2- 3 years’ experience in Learning and Development deployment, particularly in education and non-profit setting 
• Demonstrated proficiency in MS Office, Outlook, Zoom and Moodle 
• Experience in content management and learning management system 
• Strong understanding of adult education theories, instructional design methodologies, and strategies for delivering effective language training programs, including occupation-specific modules.
• Experience with Articulate 360 and implementation of a learning management system using Moodle is a strong asset 
• Familiarity with Teaching English As a Second Language approaches and pedagogies and other language acquisition methodologies to inform curriculum selection, resource development, and program enhancements
• Travel to other CCS locations and partner organizations will be needed as required

Location: Toronto, ON

Compensation:  $32.63 to $36.32 based on experience

Hours of work: 35 hours per week, including evenings, weekends and occasional overtime as required

How to apply: Please refer to the CCS job portal on https://ccs.sutihr.com/jobs requisition code T501.

Application Deadline: April 9, 2025 

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion.  We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process.  Please contact hr@ccscan.ca for assistance.

We strongly encourage all those who are interested to apply, even if they do not meet every requirement!