Faheem Mistry

• Facilitating smooth communication and collaborative environment with clients and business team of 37 members, including BAs, Salesforce Devs and QAs in order to deliver a smooth and efficient solution
• Participated in daily stand-up and scrum calls to ensure continuous integration for prioritizing backlog items and user stories, ensuring the solutions are aligned with stakeholder’s expectations
• Digitalized the entire Loan Origination Process of the bank on Salesforce web app, providing an end-to-end paperless journey from inception to delivery, improving the stakeholder satisfaction by 30 times margin
• Translated business objectives into functional and technical solution requirements, setting a digital product roadmap defining a Most Viable Product (MVP) and using an incremental business approach, to improve upon existing business process, which lead to reducing overall Turnaround Time (TAT) by 40%
• Acted as a single point of contact for the technology team in case of escalations, issues, roadblocks, impediments and hurdles during the Sprint, ensuring on-time delivery and maintaining quality standards
• Built an online web portal enabling end-users to research on various educational programs across the world and apply for Education Loan (EL), which doubled the revenue of the bank for EL Business Unit
• Facilitated problem-solving and collaborated with cross-functional teams, identify client needs and deliver tailored solutions, resulting in increased project efficiency and client satisfaction delivering complex products

• Lead product backlog grooming calls to build a modern stock market trading application, facilitating the customers to trade and invest in the stock markets, mutual funds and derivatives at their fingertips
• Analyzed and translated business requirement into a clear, concise and accurate documentation including BRDs, FRDs/FSD, user stories and test cases, facilitating a clear understanding of the Stakeholder’s vision
• Conducted Sprint retrospective calls with cross functional teams at the end of every Sprint, identifying and improvising on the team’s strengths and weakness, to remove impediments for the next product releases
• Collaborated with various clients like Google Pay and Airtel payment bank to develop a like Progressive Web Applications (PWA) solution which was designed and customized as per client’s need and expectations
• Acted as a Single Point of Contact (SPOC) for the technology team to ensure a timely product release

• Devised first in class electronic platform, in the Indian Capital market, which digitalized the nationwide trading of fixed income securities like bonds and debentures in secondary and primary financial markets
• Developed and delivered comprehensive Business Requirement Documents (BRDs), Design documents, Use Cases and process models as per the functional and technical requirements for successful delivery
• Liaised between business community and IT organization for implementation and integration of various solutions, ensuring it aligns with end-to-end business needs and goals to ensure timely project delivery
• Provided Quality Assurance by infusing quality control in every phase of Software Development Lifecycle (SDLC) by conducting continuous regression testing from a QA standpoint, prioritizing performance issues
• Participated and collaborated in requirement analysis, product designing and project planning to arrive at an accurate release plan with proper scope release deliverables as per a pre-defined release cycle
• Collaborated with internal stakeholders to streamline trading operations and enhance efficiency, resulting in improved trade execution and reduced overall processing times
• Worked proactively and constructively in a fast-paced, collaborative, matrixed team environment., capturing feedback and inputs for the adjusting and re-prioritization approach wherever required