Vikas Anappally

About the Candidate

VIKAS ANAPPALLY

 

Mobile: +1(226)-998-6729     Mail-avikas862@gmail.com

Linkedin-www.linkedin.com/in/vikasanappally

PERSONAL PROFILE

Motivated and skilled individual with extensive hands-on experience in industrial automation, control systems, and instrumentation. Adept at troubleshooting, maintaining, and installing electrical and IT systems. Proven ability to work both independently and collaboratively, demonstrating strong problem-solving skills and a commitment to safety and quality. Seeking to leverage my technical skills and education in a dynamic role to contribute to a forward-thinking organization.

PROFESSIONAL SKILLS

· Industrial Automation: PLC Programming, SCADA, MATLAB

· Programming: Python, Java.

· Operating Systems: Microsoft Windows, Linux, Unix

· Data Analysis: SQL, Excel,Power BI.

· IT Support: Active Directory, Remote Desktop support, Ticketing Systems (ServiceNow, Jira)

· Database Management: MySQL, Oracle.

· Communication Networks: Troubleshooting and maintaining process control systems

EDUCATION
University of Windsor | GPA-4.0

Master’s of  Engineering(M. Eng)

Program-Electrical and Computer Engineering

Jawaharlal Nehru Technological University | GPA-4.0

Bachelor of Technology (B. Tech)

Program-Electronics and Communication Engineering

Automation Solutions

Post Graduation Diploma Program- Industrial Automation

 

EXPERIENCE

Company: Kelly Service | January 2024-Present

Position-Apple Support Advisor

l Provided exceptional customer service and technical support to Apple customers via phone and email.

l Demonstrated excellent written and spoken communication skills to understand and resolve customer inquiries.

l Diagnosed and troubleshooted hardware and software issues with Apple products, ensuring prompt resolution and customer satisfaction.

Company: Arch Hotel |June 2019- Jan 2023
Postion: IT Support

Roles and Responsibilities:
l Utilised SQL and Excel for data analysis and reporting, contributing to process optimisation and decision-making.

l Provided technical support to end users, resolving hardware, software, and network issues efficiently.

l Delivered exceptional customer service, maintaining a professional attitude while addressing user needs.

l Diagnosed and resolved technical issues methodically, ensuring minimal downtime for users.

Company: Macmet Limited | Dec 2016- May 2019
Post: Control and Instrumentation Engineer ( Jr. Manager)

Project: Coal Handling Thermal Power Plant.

Clients: Sembcorp Energy India Ltd.

Description: Worked as a C&I Engineer (Junior Manager)at Macmet Engineering Ltd. under SembCorp Energy India Ltd (SEIL) (2x660MW Super Critical Thermal Power Plant) India.

Roles and Responsibilities:
l Troubleshoot pipe conveyor systems daily to identify and resolve issues, resulting in a 30% decrease in system downtime.

l Operated various mechanical systems using PLC programming, resulting in a 20% increase in productivity and saving 10 hours of manual labour per week.

l Performed preventive maintenance for all instrumentation equipment for the pipe conveyor system, reducing maintenance-related downtime by 15%.

l Led a team of 5 technicians to successfully commission the project within the given timeline and organised weekly progress reports to track progress.

l Examined technical drawings and debugged system errors, resolving an average of 5 errors per week.

l Improved accounting and financial analysis, resulting in a 10% increase in revenue and informing decision-making for business operations.

l Participated in monthly closures and influenced budget operations, contributing to an increase in profits by 15%.

l Installed, maintained, and configured control and process systems.

l Calibrated, commissioned, configured, installed and troubleshooted all pneumatic, electronic, electrical, mechanical and analytical instrumentation devices.

l Calibrated and repaired analytical instrumentation that monitors or controls flow, level, temperature, pressure, acidity, conductivity and humidity.

l Serviced all process control communication networks.

l Serviced environmental and other analytical instruments.

l Met with clients regularly to understand their requirements and recommissioned the system accordingly, resulting in a 25% increase in customer retention.

l Developed and managed a weekly schedule for a team of 10 youngsters, resulting in a 30% increase in productivity.

l Motivated and mentored the team to achieve their goals, resulting in a 15% increase in employee satisfaction and a 10% decrease in absenteeism.

VOLUNTEER EXPERIENCE
Data Analyst | Glocal Foundation | February 2024 – April 2024

l Processed and analysed data related to community initiatives and outreach programs.

l Developed reports to track project effectiveness and presented findings to stakeholders.

l Utilised SQL and Excel to clean, organize, and manipulate large datasets for actionable insight.